Payment Policy

We want your checkout to be simple and secure. Here is how payment works at CoolLinen.

Accepted payment methods

  • Credit & debit cards: Visa, Mastercard, American Express, Discover, JCB, Diners Club
  • Digital wallets: Apple Pay, Google Pay, PayPal

Payment processing

All payments are processed securely by our payment providers; we never see or store your full card details. Once your payment is completed, you will receive an order confirmation by email.

Card payments are processed through Authorize.Net by our US-based payment partner. Because of this, the charge on your bank or card statement may show our payment partner's name instead of "CoolLinen". If you don't recognize a charge, please contact us at coolcoollinen@gmail.com with your order number and we'll confirm it.

Currency

All prices and transactions are in USD. If you pay with a card in another currency, your bank may charge a conversion fee.

Order confirmation & issues

If you have a problem with your payment or don't receive an order confirmation, please contact us at coolcoollinen@gmail.com.

Refunds & cancellations

Refunds are issued to the original payment method. For details, see our Refund policy and Terms of payment.