Payment Policy
We want your checkout to be simple and secure. Here is how payment works at CoolLinen.
Accepted payment methods
- Credit & debit cards: Visa, Mastercard, American Express, Discover, JCB, Diners Club
- Digital wallets: Apple Pay, Google Pay, PayPal
Payment processing
All payments are processed securely by our payment providers; we never see or store your full card details. Once your payment is completed, you will receive an order confirmation by email.
Card payments are processed through Authorize.Net by our US-based payment partner. Because of this, the charge on your bank or card statement may show our payment partner's name instead of "CoolLinen". If you don't recognize a charge, please contact us at coolcoollinen@gmail.com with your order number and we'll confirm it.
Currency
All prices and transactions are in USD. If you pay with a card in another currency, your bank may charge a conversion fee.
Order confirmation & issues
If you have a problem with your payment or don't receive an order confirmation, please contact us at coolcoollinen@gmail.com.
Refunds & cancellations
Refunds are issued to the original payment method. For details, see our Refund policy and Terms of payment.
